WARRANTY
At EZCarplay, we stand behind the quality of our products and your satisfaction is our top priority. Here’s what you need to know about our warranty policy:
Hassle-Free Returns
- 30-Day Return Policy: If you’re not completely satisfied with your purchase, you can return it within 30 days of receiving your order. No questions asked! We want you to feel confident in your purchase, and we make returns easy.
Warranty Coverage
- 2-Year Exchange Warranty: Our products come with a 2-year exchange-only warranty. If you experience any issues with your product within this period, we will gladly replace it with a new one. This warranty covers defects in materials and workmanship, ensuring that you receive a reliable product.
How to Initiate a Return or Exchange
- Contact Us: Reach out to our customer support at [email protected]to initiate your return or exchange.
- Return Instructions: We will provide you with clear instructions on how to send back your item.
- Receive Your Replacement: Once we receive your returned item, we will process your exchange promptly.
The 2-year exchange warranty is limited to defects in materials and workmanship. For any accidental damage or misuse, we recommend contacting our support team for assistance, and we can discuss potential options for repair or replacement. Thank you for your understanding!
Thank you for choosing EZCarplay! We are committed to providing you with quality products and excellent service.
